“The Mooring” is a not-for-profit service attached to the Southport Church of Christ and has been in operation since early 2015. It seeks to care for families of patients in the Intensive Care Units of the Gold Coast University Hospital, servicing both northern and southern Gold Coast, with particular emphasis on those who travel from regional areas. The GCUH is currently the largest trauma public hospital in Queensland, and the Allied Health department has indicated that the project has identified a very real need to support the immediate requirements of families in crisis.
Members of The Mooring understand that having a family member in ICU can be a highly emotive and fearful time. They identify gaps and provide practical support such as initial care packs of snacks and toiletries, meals, support with accommodation and transport options as well as information about facilities and services in the local area. Care packages are customised to suit the requirements of the clients. Their aim is to minimise some of the external pressures that cause stress during this traumatic time and help the families’ unexpected stay be as comfortable as possible under the circumstances.
The Hospital has communicated that The Mooring is supporting families in ways that are currently outside the scope of hospital staff. The Gold Coast Health Service has no facilities for families and friends of patients in ICU to stay within the facility. The social work team in ICU have indicated that those in the department are supportive of The Mooring’s service and will continue to commit to working collaboratively to optimise the outcomes for patients and their families.
If you would like to know more please feel free to contact us by phone 0401 766 042 or by email firstname.lastname@example.org.