Imagine getting the phone call that your loved one has been rushed to hospital in a serious condition. You are hundreds of kilometres away, but must rush to be by their side. They could be in hospital for days, weeks, months… This is surely one of the most traumatic and stressful experiences to go through.
For many families it’s like they find themselves floating in a life raft during a storm, desperately needing to find somewhere to tie up safely. The Mooring gently steps in to help create a safe harbour by supplying the basics, as no one has prepared for this unplanned life event.
The Mooring is a team of trained volunteers who are working together with the Social Workers at the Gold Coast University Hospital and Robina Hospital to assist families of the patients in intensive care.
The Mooring initially provides accommodation, a care pack, home cooked meal and transport as required. They then link the family up with a Family Support Volunteer, who is available over text message or phone call to offer continued practical support, as well as delivering ongoing meals and other needs as required.
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